Privacy Policy

Introduction

Shepherd Co Flooring ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at shepherdcoflooring.com, communicate with us, or engage our flooring services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Complete forms or request quotes on our website
• Register for an account
• Subscribe to our newsletter
• Participate in promotions or surveys
• Contact us through email, phone, or other communication channels

The personal information we may collect includes:

• Name, email address, phone number, and mailing address
• Billing information and payment details
• Information about your home relevant to flooring services
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address, browser type, and operating system
• Pages you view and links you click
• Time spent on pages and interaction with content
• Referring website addresses

Cookies and Tracking Technologies

We may use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your browsing activities. Cookies are small files placed on your device that help us provide better functionality and analyze website traffic. You can set your browser to refuse all or some browser cookies, but this may limit your ability to use some features of our website.

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and fulfilling requests for quotes, services, or information
• Sending administrative information, such as appointment confirmations
• Sending marketing and promotional communications (with your consent)
• Responding to your comments, questions, and customer service requests
• Analyzing website usage and trends to enhance user experience
• Protecting against, identifying, and preventing fraud and other illegal activities
• Complying with legal obligations

Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information where required by law or in response to valid requests by public authorities.
• With Your Consent: We may disclose your information for any other purpose with your consent.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• The right to access the personal information we have about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to opt-out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We have implemented appropriate technical and organizational measures to protect the personal information we collect. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any sites you visit.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information promptly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: